Frequently Asked Questions
Everything you need to know about shopping with Terps USA®
What is the typical shipping timeline for Terps USA® orders?
We process most orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location, and you will receive a tracking number via email as soon as your package departs our warehouse.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start the process and generate a prepaid shipping label.
How do I know which size will fit me best?
Each product page includes a detailed 'Size Guide' button. We recommend measuring a similar garment you own and comparing it against our specifications to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer express checkout options through PayPal, Apple Pay, and Google Pay.
Does Terps USA® ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and weight of the order.
How should I care for my Terps USA® apparel to ensure longevity?
To maintain the quality of our premium fabrics, we recommend machine washing cold with like colors and tumble drying on low. Avoid using bleach or ironing directly on printed graphics.