Returns & Exchanges
At Terps USA®, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and unwashed fashion items. If your fit isn't perfect, we are here to help you find the right style or process a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original packaging.
- 3.Ship It Back
Drop off your package at any authorized carrier location; be sure to keep your tracking receipt for updates on your return's progress.
- 4.Receive Your Refund
After our warehouse team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.